Monitoring and Development (M&D) Department

Introduction

The Department, formed in 2017, is comprised of three units: the Indicators and Reports Unit, the Transformation Support & Capacity Building Unit, and the Planning and Projects Unit. Its mission is to facilitate and support effective planning, monitoring, and evaluation of GDIPC programs, aiming to enhance program outputs for informed decision-making. The primary goals involve project assessments, interdepartmental monitoring mechanisms, and providing support for challenges related to development and other key objectives.

1. Planning and Indicators Unit

The unit’s goal is to work with the management team to develop and follow up the annual operational plan, as well as update the department’s strategic plan along with the Quality and Institutional Excellence Unit.

    •Reviewing the department’s strategic plan and updating it if necessary.
    •Developing annual operational plans in cooperation with the GDIPC teams.
    •Quarterly follow-up of operational plans with the GDIPC teams.
    •Issuing reports that include the progress of work on the plan.

2. Development Programs Unit

The program aims to raise the quality of work in the infection control department in the regions through direct and continuous communication and following up on priority indicators (such as transformation).

    • Meeting with the transformation team within the General Directorate of Infection prevention and control (GDIPC) to follow up the agreement on the distribution of tasks (between the directorate in the region and infection control in the health cluster).
    • Work on preparing models to assess the development of infection control programs in the regions.
    • Communicate with all infection control programs at the General Directorate of Infection Prevention and Control (GDIPC) to evaluate the region’s performance.
    • Data analysis to find out the weaknesses in each targeted region.
    • Communicating with the region to make a plan to improve and strengthen the weaknesses.
    • Continuous follow-up of the improvement plan with the region and monitoring the obstacles, if any.
    • Continuous monitoring of the indicators of infection control programs for the region.
    • Make a detailed report on the status of the targeted regions.

3. Research and Reports Unit

The goals of the unit are:

  • Improve the quality of the reports issued by the General Directorate of Infection Prevention and Control.
  • Providing support and technical assistance to all departments to conduct scientific research.
  • Where the program is responsible for the following:

  • Communicate with the GDIPC team to work on the reports for all programs.
  • Evaluating the data in the department and developing a list called (Research Priority).
  • Communicate with the team responsible for the data that have been selected to be on the list of (research priority) in order to develop a plan for scientific research.
  • Receiving all research requests, evaluating them and determining their importance.
  • 4.Development Management Programs and Committees

    It will be responsible for all the development and internal processes improvement to achieve the MoH vision 2030, and the external communication with other entities.

  • It included eight (8) units as the following:
    • 1. Administration and Technical Development Unit: to provide administration and technical support.
      2. Public Relations Unit: to provide support in public relations and media affairs.
      3. Projects Management Unit: to provide support in projects management.
      4. Administrative/Technical Committee Unit:to provide support and monitor of all committees
      5. Quality and Institutional Excellence Unit: to provide support in institutional excellence and quality.
      6. Hajj Unit: to provide administrative support with relation to Hajj.
      7. Transformation Unit: to provide support with relation to national transformation in health care.
      8. Electronic And Information Technology Unit: to provide support in managing websites and social media.

    1. Unit of Technical and Administrative Development Programs.

  • This unit aims to restructure, provide administrative and technical support for some programs within the GDIPC based on an evaluation of their performance. Either by changing, developing or cancel/merged some programs in order to achieve their goal, taking into consideration the effort and time invested in them. The development includes several aspects, either by developing plans, identifying obstacles and working to solve them, effective communication with external parties from departments inside or outside the Ministry’s office to strengthen and support the program when needed, and providing support with appropriate human resources. Development may occur in general to include all programs to suit the national situation due to the presence of epidemics. As a result, the GDIPC represented by the Program Development Unit seeks to work on developing a proactive plan in which the role of all programs is defined to face such circumstances.
  • 2. Unit of Public Relations

  • This unit defines the frameworks for contacting other departments, whether inside or outside the Ministry’s office, by issuing dealing protocols that are binding on the employees of GDIPC. These instructions are derived from directives of the Ministry of Health. This unit is the first point of contact with all other departments within the Ministry’s office, through which a person is appointed in proportion to the specific tasks or requirements while providing support and assistance when needed. This unit communicates with the media in general in order to present the administration’s efforts or activate the global days and weeks of infection control carried out by the technical departments and the training department within GDIPC.
  • 3. Unit of Project Management

  • This unit is aimed to provide support and monitor the projects related to strategy. In addition, to follow a unified structure (Project Management protocols) and to control the projects and their challenges efficiently.
  • GDIPC Central Projects

      2018

      1-Centers of Excellence in Infection Control (phase 1)
      2-Rational Use of Antibiotics
      3-Respiratory Triage

      2019

      1-Centers of Excellence in Infection Control (phase 2)
      2-Hand Hygiene electronic project in MOH hospitals
      3-Controlling dialysis-related infections in MOH centers
      4-Preventing infections associated with central blood vessels ZERO CLABSI

      2020

      1-Controlling dialysis-related infections in MOH centers
      2-Compliance with procedures and hand hygiene practices in targeted hospitals in the Kingdom

      2021

      1-Centers of Excellence in Infection Control (phase 3)
      2-Control of dialysis-related infections in contracted centres
      3-Support the application of infection control standards in comprehensive rehabilitation centres
      4-Raise infection control standards in primary health centres

      2022

      1-CLABSI Rate Reduction Strategy (CRRS)

    4. Unit of Technical Committees

  • The committees are divided into internal and external committees, whether they are technical or administrative. The work of the unit is determined based on the type of committee as follows:
  • Internal committees:

      are monitored and internal coordination is established for these committees, with defining their tasks, mechanism of work, their term and members by an internal decision. The unit is responsible for keeping its minutes, decisions, assisting in following up its work and naming members that are nominated by the administration.

    External committees:

      their members are nominated based on the committee’s tasks, the unit determines the role of the candidate, follow up the meeting schedule, requirements, results on a regular basis, and provide support when needed.

    5. Unit of Central Quality and Excellence

  • The unit works to participate in the periodic updates of policies, procedures, and strategical plans. Also follows up on the department’s annual operational plans, indicators, and updates the job descriptions of the department’s employees, in cooperation with the internal departments necessary to perform such tasks. It aims to achieve the highest level of quality and excellence through:
    • • Provide training on the institutional excellence skills and development plans based on the enduring reports to get the most out of these reports.
      • Conduct self-assessment to identify the strength/weakness area and the administration requirements to reach out the highest quality and excellence.
      • Identify the institutional development priorities and procedures.

    6. Capacity Building Project in Infection Control

  • The project targets HCWs in infection control departments at regions, it aims to build national capacities and raise their competencies by working with them on several training and educational development projects, aimed at preparing them to carry out the tasks of basic functions related to planning, implementation, follow-up, and raise the level of administrative and technical skills, all of that will aid in increasing the administrative level in infection control departments, it should be done in accordance with the National transformation of the health sector. The project is based on several phases that will be implemented over the upcoming years, targeting infection control departments in health directorates, then clusters, and then health care facilities. During the first phase, the project will focus on preparing administrative excellence ambassadors in infection control departments at the health directorates, which is done by providing intensive lectures, workshops, and tasks, all of that will help them to be responsible for preparing documents and administrative development in their regions. Support will be provided by working with them on reviewing all administrative documents and helping them to prepare documents that are suitable with the transformation process, in addition to the implementation of capacity building courses in infection control to build the capacity of administrative staff in general.
  • 7. Unit of Hajj

  • A unit from the Infection Control Department participates annually in Hajj, consisting of specialists in the field, whose work begins before the season, by communicating with external departments to arrange the Hajj’s work mechanism, to participate in setting up a way for selecting suitable and qualified candidates who will be participating in Hajj by working in in the infection control and sterilization departments at health facilities, setting policies and preparing the necessary scientific material according to the internal and international situation. The unit aims to ensure the implementation of infection prevention, control procedures and policies in health facilities that participate in Hajj through field visits, improving and raising the quality of infection control practitioners by providing them with appropriate training, their tasks and responsibilities for preventing the spread and transmission of infection in health facilities. Also, monitoring Infectious diseases in health facilities and dealing with them during the Hajj season, continuous communication and support with infection control departments in hospitals and submit infection control policies to them, providing technical advice in the field of infection control for health practitioners working in Hajj, monitoring occupational injuries of health practitioners inside health facilities, providing treatment and recommendations to prevent its occurrence, and finally the supervision of the central sterilization departments in Al-Mashaer Hospitals. After the Hajj season is completed, an annual report is issued detailing what has been done and the most important observations and indicators on which recommendations are built to work on in the next year.
  • 8. Unit of Institutional Transformation

  • The National Transformation Program (NTP) is one of the executive programs to achieve the Saudi Vision 2030. The Program seeks to identify the challenges facing government agencies and build the necessary institutional capacity for realizing the ambitious goals of this Vision. Hence, the Health Sector Transformation Plan (HSTP) is a long-term road map, meant to improve health care quality in the Kingdom, in such a manner that meets the desired expectations. This will become more successful and useful by means of the efforts of all MOH employees, including physicians, health practitioners, and administrators. This unit coordinates between all concerned departments, whether inside or outside the administration, regarding all transformation tasks, preparing agreements, infection control tasks in both the assembly and the directorate in detail with early communication with regions planned for transformation, in which tasks are presented and discussed with each region. It is important and essential to sign agreements and formally distribute tasks with the infection control representative in the directorate and in the assembly in the presence of the GDIPC director. After the completion of discussion and signing of agreement, the transformation unit follows up the agreement and its implementation and tries to solve the problems that may face the complete transformation process, It also monitors the performance of the transformation by preparing detailed indicators that show the performance of the region and periodically follow-up for improvement.